Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence.Main Duties and responsibilities Welcome guests in a friendly, prompt and professional manner; Register guests, issue room keys and provide information on hotel services and room location; Create memorable experiences for our guests through care and empathy; Make appropriate service recovery gestures in order to [ ...continua... ]
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