Italian Speaking Customer Service Representative - Part time - Future Opportunities

18-02-2024 scad. 18-04-2024 • Estero

What success looks like in this role: - Troubleshooting' diagnosing and correcting IT related technical issues' utilizing your technical and customer service skills - Providing guidance to the client through the necessary steps to restore functionality - Being responsible to either solve the issue or assign up to Level 2 support - Coordinating Service Requests by follow up with the cross functional teams - Team up with your colleagues to collaborate on problem solving and identify major service solutions - Actively use the knowledge base to resolve problems and raise potential knowledge gaps -
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Unisys

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