Humangest, on behalf of Arsenale Group, a company operating in the luxury hospitality industry, is seeking a SPA Manager to work in a prestigious 5 stars hotel located in the heart of Rome.
Main responsibilities:
Managing all SPA operations
Provide excellent customer service
Recruiting, training, monitoring and developing the members of SPA team in collaboration with the HR team, ensuring all team full and constant compliance with Company standards
Initiating and implementing up-selling techniques to promote SPA services and facilities
Completing audit procedures [ ...continua... ]
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