21-03-2024scad. 21-05-2024 • Chiasso Mendrisio ... including process re-design if necessary - Access and secure supplementary FNZ/Appway resources from internal forums and departments such as staffing calls' triage' situation management and customer support - Develop customer relationships over time beyond the running project length Requirements: - Bachelor's degree Required - Minimum 5 years consulting or relevant industry experience - Project ... FNZ Group
21-03-2024scad. 21-05-2024 • Chiasso Mendrisio ... &, documenting customer business outcomes to create business requirements - Business transformation support and consultancy services, - Regulations and advice on platform compliance, - Customer training programmes and knowledge transfer, - Platform configuration and delivery based on FNZ's methodology - Analyst &, Developer handovers and support, - Functional Reviews &, TDD ... FNZ Group
27-04-2024scad. 27-06-2024 • Chiasso Mendrisio ... and German. Other language requirements may vary over time. Main duties: - Work closely with our R&, D team to create manuals' release notes' and related technical documentation for Board customers' partners and developers - Liaise with our Support' Customer Success' and Partner teams' develop Onboarding guides' FAQs' help articles - Develop in-product help snippets' which are accessed ... Board International
23-03-2024scad. 23-05-2024 • Chiasso Mendrisio ... knowledge sharing to support global standard methodologies. - Establish and maintain renewals onboarding/training plan focused on the development and reinforcement of critical renewal competencies. What we look for: - 7+ years of Customer Success experience with at least 3 in senior leadership of a high-growth' customer-facing team within a SaaS company and direct involvement in supporting CS ... Board International
21-03-2024scad. 21-05-2024 • Chiasso Mendrisio • Contratto: da definire ... and support the delivery of high-quality FNZ/Appway solutions. Are you the perfect fit for FNZ/Appway? - You like to work as a part of a team' are a problem-solver that apply your skills to support the needs of FNZ/Appway's customers - You enjoy finding ways to feed intelligence back to your colleagues as well as into the products and tasks you work on - As a perfectionist' you take great pride ... FNZ Group