14-03-2024scad. 14-05-2024 • Valdengo ... into a "can do". Ideally, you also bring the following with you.Your education:You have successfully completed a study or an apprenticeship with a commercial focus.Your experience:You are experienced to work in an international project environment and to manage major projects. Your technical/analytical understanding of the customer service systems and your knowledge of customer service ... bonprix S.r.l.
14-03-2024scad. 14-05-2024 • Valdengo ... task: You will develop and implement international process management standards, optimize procedures, and validate business cases to improve customer satisfaction as well as in-house and service provider quality. You will establish process control, define KPIs, and integrate the 'voice of the customer'.Your contribution:You will improve the customer journey by aligning and changing international ... bonprix S.r.l.
14-03-2024scad. 14-05-2024 • Valdengo ... considering all staffing impact drivers. You will record, improve, standardize, and automate international workforce processes to enhance customer satisfaction and quality for both in-house and service providers.Your contribution:You will play a vital role in shaping the future international standard workforce processes at bonprix.Your environment:CCM is transitioning to an international line ... bonprix S.r.l.